Shipping policy

Shipping Policy

1. Order Processing  
All orders are processed within [1–3 business days]. Orders are not shipped or delivered on weekends or holidays.  
If we experience a high volume of orders, processing times may be slightly delayed.

2. Shipping Rates & Delivery Estimates  
Shipping charges for your order will be calculated and displayed at checkout.  

Estimated delivery times:  
- UK: [2–5 business days]  
- Europe: [5–10 business days]  
- International: [7–14 business days]  

Delivery times are estimates and may vary depending on your location and courier.

3. Shipment Confirmation & Tracking  
You will receive a shipping confirmation email once your order has been dispatched, including your tracking number where available.

4. Customs, Duties & Taxes  
You Ritual Ltd is not responsible for any customs fees, import duties, or taxes applied to your order. These charges are the responsibility of the customer.

5. Delays & Lost Packages  
We are not responsible for delays caused by shipping carriers or unforeseen circumstances.  
If your order appears to be lost, please contact us at support@you-ritual.com, and we will do our best to assist.

6. Incorrect Shipping Information  
Please ensure your shipping details are correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

7. Damaged Items  
If your order arrives damaged, please contact us within 7 days of delivery with photos of the item and packaging. We will arrange a replacement if applicable.

8. Contact Us  
If you have any questions about your shipment, please contact us at:  
Email: support@you-ritual.com 
Business Name: You Ritual Ltd